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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JOHN TAVANA

JOHN TAVANA

October 2, 2026

5  out of  5
rating by JOHN TAVANA
"Iwona was very friendly and helpful with my insurance quote. I was changing states and agents so it was very easy and good experience. I would recommend my family and friends to Mark Jones."
We responded:
"That’s for the 5-Stars, John! Welcome to Michigan and welcome to Mark Jonas State Farm!"
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Joe M

September 26, 2026

5  out of  5
rating by Joe M
"This State Farm Insurance office is one of the most efficient and competent that I have ever worked with. Bought a new car, sent them an email that I traded in the old one and needed to insure the new one. Sent them my VIN and year, make and model… boom… quote sent over to me and it was done. This is why I have my car and home insured with this group in Crown Point."
We responded:
"Thank you so much, Joe! Our service isn’t just 9-5…it’s after hours and weekends, too! Efficiency and competency…and 5-stars. Much appreciated!"
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Thomas Anderson

September 18, 2026

5  out of  5
rating by Thomas Anderson
"Highly recommend this agency. Great customer service and very responsive.
Dawn was great to work with."
We responded:
"We strive to provide the best service out there…quickly! Thanks for the note, Thomas!"
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Melissa Kay

September 16, 2026

5  out of  5
rating by Melissa Kay
"I have been with State Farm on and off mostly on since I was 16 years old and I will be 58 this year.
This team has been one of the best teams I've dealt with in a long time they care about their customers and they make sure that everything is Right regardless of how many times you have to call them they are really a really good team they are clear over and crown Point Indiana I over in Angola Indiana I would love to get over that way sometime just to meet the girls thank you all bless you 🙏🌹"
We responded:
"Melissa -- Thank you so much for this wonderful review! We truly appreciate your many years with State Farm—since you were 16, and now being 58 this year. That kind of loyalty means a lot to our team.

We’re so glad to hear you feel taken care of and that we continue to make sure everything is "right", no matter how many times you need to reach out. Customer service and being there for you is what we aim to do every day.

It also makes us happy to know you’re in Angola—we’re just a phone call away, and we’re grateful you trust us from there. If you are ever up this way, please stop by! Thank you again for your kind words and blessings. We’re honored to serve you! 🙏🌹"
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Laura Mohoi

September 15, 2026

5  out of  5
rating by Laura Mohoi
"I have been a client for years now. They are great and get you answers and the help you need. Love Mark Jonas and crew."
We responded:
"Thank you for the long tenure and 5-star review, Laura! It’s been great working with you. We appreciate it!"
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Cody McTaggart

September 10, 2026

5  out of  5
rating by Cody McTaggart
"Mark Jonas from state farm helped me quick fast in a hurry, very respectable, and fast and efficient! Very happy with the services!"
We responded:
"Efficiency and Quality....thanks for the 5-star review, Cody!"
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Charles Lacy,Jr

September 4, 2026

4  out of  5
rating by Charles Lacy,Jr
"Very easy and sufficient"
We responded:
"Thank you for the review, Mr. Lacy!"
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Jennifer Baker

September 3, 2026

5  out of  5
rating by Jennifer Baker
"Iwona was great to with when filing my claim! It was an easy process for me! Highly recommend. Thank you so much."
We responded:
"Hey Jen - the 5-Star shout out for Iwona is very much appreciated! Thank you!"
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Juan Rivera

September 1, 2026

5  out of  5
rating by Juan Rivera
"Excellent service, proficient and professionalism. Would highly recommend for financial needs."
We responded:
"Thank you so much Juan for the 5-star review! Our service stands out!"
Profile photo of Elizabeth Rivera

Elizabeth Rivera

September 1, 2026

5  out of  5
rating by Elizabeth Rivera
"Dawn gave us excellent service and was able to answer any questions we had! Great job!"
We responded:
"Thanks Elizabeth! Dawn does a wonderful job and glad you were a part of it!"
Profile photo of Katarzyna Feret

Katarzyna Feret

September 1, 2026

5  out of  5
rating by Katarzyna Feret
"I was looking for insurance in a pinch dreading the whole process, this was the first place I called on a whim. I lucked out when Iwona answered my call and she took care of everything from A to Z, even made suggestions that helped me save more money and get the best coverage. She’s very knowledgeable, eloquent, professional, compassionate, and has easy going energy. She’s knows the ins and outs of everything without me even having to ask. I’ve been to several insurance agents in the past and no one took care of me the way Iwona does, like family. I hope I can rely on her for many years to come as she’s honestly the best!"
We responded:
"Thank you so much. Katarzyna! We truly appreciate you taking time to share this. Iwona does an amazing job making sure our customers are both taken care of and feel taken care of and understand their coverage. I’m so glad she was able to make the process easy and help you find the right coverage while saving you some money along the way. We’re lucky to have her and you! We look forward to taking care of you for many years to come!"
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Kathy Gacek

September 1, 2026

5  out of  5
rating by Kathy Gacek
"Iwona was absolutely amazing! Was very knowledgeable, patient with my questions, and helped me through every step of picking the right policy for me."
We responded:
"Thanks for calling out Iwona, Kathy! And the 5-stars! Iwona is very patient and very thorough! Getting set up with the right coverage is crucial. "
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Joanna Gacek

August 31, 2026

5  out of  5
rating by Joanna Gacek
"Iwona was absolutely the best! Took the time to explain all coverages with me! Hands down the best insurance agent I have ever dealt with"
We responded:
"Wow Joanna, that says a lot and that means a lot! Thank you so much for recognizing Iwona. I am so happy to hear how well your experience was with Iwona and my agency. Thank you for the 5 stars!!"
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margaret gacek

August 31, 2026

5  out of  5
rating by margaret gacek
"very friendly and knowledgeable people, I feel comfortable sharing my information with them, I’m working with Iwona Wolski, she is very helpful and very kind every time."
We responded:
"Thank you so much Margaret! So glad to hear how comfortable you are with Iwona and my agency. It means a lot when folks take time to recognize our efforts and our service. "
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Liz Bockelman

August 29, 2026

5  out of  5
rating by Liz Bockelman
"After a move from Illinois, I was happy to find Crown Point, Indiana State Farm agent Mark Jonas. He and his staff, with special thanks to Dawn, seamlessly updated my auto, home, and umbrella policies."
We responded:
"Thank you Liz. So happy that you’re happy. Welcome to Indiana!"
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Jennifer Schulte

August 13, 2026

5  out of  5
rating by Jennifer Schulte
"A trustworthy expert, Mark is a breath of fresh air in this industry. Despite the chaos and calamities they deal with, Mark and his talented team have helped us navigate numerous life-impacting and financially important situations. With vast experience and industry knowlege, he is just who you need when disaster strikes, or just when you need a great policy. I am incredibly grateful to know that we can count on him and his team every single time!!"
We responded:
"Thank you SO much for trusting me and my team with whatever comes your way, Jen! I am humbled by your review. THIS is why I do what I do! Thank you!!"
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Carm T.

August 10, 2026

5  out of  5
rating by Carm T.
"Bless you Dawn and the entire team!!!! You all are so good with your customers... no matter the time of day or night! We appreciate you all so much!"
We responded:
"Thank you for your kind words, Carm! Dawn and the entire team are dedicated to providing excellent service, and it's great to hear that you feel supported no matter the time. We truly appreciate your trust in us for your insurance needs."
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Toby Nguyen

July 25, 2026

5  out of  5
rating by Toby Nguyen
"I highly recommend Mark Jonas State Farm. They have gone above and beyond for me since moving here and switching my insurance to them. Dawn has been incredibly exceptional in communication and helping me with the best service for my car and home insurance. Such a great team to work with."
We responded:
"Toby - thanks for awesome review! Dawn and our team is here for you at every step of the way. Welcome to our SF family! So happy you’re so happy!"
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Ryan Wirtz

July 25, 2026

5  out of  5
rating by Ryan Wirtz
"State Farm was great and very responsive after getting into a car accident last month! I was very thankful for how much they helped me when I came into their office as well. Would highly recommend the Mark Jonas team. Dawn was very helpful!"
We responded:
"Thank you, Ryan! When something happens you need a person, not just a number and we provide that dedicated one-on-one service. Thank you for your review and 5-stars!"
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Danny Valentine

July 15, 2026

5  out of  5
rating by Danny Valentine
"Mya answered all my questions!!! Very nice and knowledgeable service!!!"
We responded:
"Thank you so much, Danny! Mya does a great job!"
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Mrs. P.

July 1, 2026

5  out of  5
rating by Mrs. P.
"We moved to this area a few years ago and signed up with Mark Jonas State Farm. They have airways been kind respectful and courteous. They work hard to find us the best rates and are very easy to communicate with. Thank you to all in this office. 🙏🏽"
We responded:
"Thank you so much, dear! Awesome to hear your how great things have been for you. The girls and I work hard to provide this service and take pride when folks like you let us know!!"
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Louise Jezuit

July 1, 2026

5  out of  5
rating by Louise Jezuit
"A HUGE Thank you to Dawn at the State Farm Insurance Agency of Mark Jonas. She is knowledgeable, professional and so understanding. Very patient too!"
We responded:
"Thank you so much Louise for your awesome review! We’re so glad to hear that Dawn made such a positive impression on you. She truly cares about our clients and is always here to help with patience and understanding. Your feedback really brightens our day. We always enjoy visiting with you! ~~~~ Thanks! Mark"
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Tommy Tanas

June 30, 2026

5  out of  5
rating by Tommy Tanas
"Quick Service"
We responded:
"Thank you, Tommy, for highlighting our quick service! We're glad to hear that you had a positive experience with us. If you need any further assistance, feel free to reach out."
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Devin Nunn

June 27, 2026

5  out of  5
rating by Devin Nunn
"There the best insurance company that I've been insured with thus far."
We responded:
"Thank you so much, Devin! We love to hear this!"
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Elizabeth Villanueva

June 15, 2026

5  out of  5
rating by Elizabeth Villanueva
"The transfer went smoothly. Mya was awesome. The dogs were adorable."
We responded:
"Thank you, Elizabeth, for your feedback! We're glad to hear that the transfer process went smoothly and that Mya provided great service. Our dogs love meeting new friends, and we're happy you enjoyed their company!"